New issue of Journal of Travel Research

The July issue of the journal Journal of Travel Research has been published and we’ve highlighted a few of the article that will be relevant to Sunderland students on tourism, hospitality, events & aviation programmes. If you want to browse all the articles you can either follow the link below or search on Discover (via the Library web page).

Volume 58, Issue 6 (2019) 

Xun, X., Wenhui, L. and Dogan, G. (2019) The Impacts of Service Failure and Recovery Efforts on Airlne Customers’ Emotions and Satisfaction

This article may be of interest particularly if you are studying Service Quality (TLH339) or are studying on the aviation programme.

Oviedo-García, M. Á., González-Rodríguez, M. R., & Vega-Vázquez, M. (2019). Does Sun-and-Sea All-Inclusive Tourism Contribute to Poverty Alleviation and/or Income Inequality Reduction? The Case of the Dominican Republic. 

A one for students interested in sustainable development in relation to tourism or those studying on Global Tourism (TLH119) and Current Issues in Tourism (TLH210).